Refund policy

Returns
Our policy lasts up to 14 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you store credit or an equal value exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. The Null and Void team will inspect incoming returned packages.

Several types of goods are exempt from being returned. Bathing suits, socks, under garments, and beauty/hair products.

Additional non-returnable items:
Gift cards 

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

There are certain situations where Null and Void will not issue store credit or exchange. (if applicable)
Any item not in its original condition, is damaged or missing parts for reasons not due to our error.

Refunds (if applicable)
Null and Void does not issue refunds. We only issue store credit, or an exchange of a product of equal or lesser value.

Sale items (if applicable)
Only regular priced items may be returned for store credit or exchanged, unfortunately sale items cannot be exchanged or returned they are final sale once purchased.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at sales@shopnullandvoid.com and send your item to: 19 Overlookridge Terrace Unit 222 Revere, MA 02151,United States.

Shipping
To return your product, you should mail your product to: 19 Overlookridge Terrace Unit 222 Revere, MA 02151,United States

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.